top of page


Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area.

When the package leaves, an email is sent indicating the package number for tracking via the site

Packages are generally shipped within 48 hours (working days) after receipt of payment.

Shipping and delivery times are indicative and only concern mainland France. These deadlines are those provided by the Colissimo service, ie 24 to 48 hours (working days).

For all other geographic areas than metropolitan France, Monaco and overseas departments and territories, the buyer must make a specific request to Micro Si'On by e-mail to the following address: which only after agreement on the amount and payment of delivery costs will proceed to the delivery of the order.

For international deliveries, the estimated time is 5 to 14 working days, depending on the destination.

Customs charges are the buyer's responsibility and are their responsibility.

The buyer is therefore required to inform himself by his own means of customs duties or taxes applicable to the delivery of his order.

The standard shipping method is Colissimo with tracking, delivered without signature. If you want a shipment delivered against signature, you will have to pay the additional cost and contact us beforehand.


Shipping costs include packaging, handling and postage. They can contain a fixed part and a variable part depending on the price or the weight of your order. We advise you to group your purchases into a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them.

The risks associated with shipping and delivery are the responsibility of the purchaser from the moment the products have left the premises of

Micro Si'On takes particular care in the design of packages. However, in the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery.

Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.



- Any customer has the possibility of returning his products, insofar as they are not sale articles, in promotion or appearing in a page of promotions or end of series.

Returns must be made within 15 days of the order delivery date with a letter indicating the reason for the return and the choice of exchange or refund.

The return costs will be borne by the buyer except in the event that they are defective.

Returned items must be carefully packaged and must never have been used. Items received in poor condition cannot be exchanged or refunded.

For any exchange of a non-defective item, reserves the right to invoice the shipping costs for sending the exchanged item.

- In the event of defection or non-compliance of a product sold, it may be returned to the seller who will take it back, exchange it or reimburse it.

The buyer must first send his complaint, request for exchange or reimbursement by post to the following address: Micro Si'On - 14 Domaine de l'Olivier - Route de Taradeau - 83460 Les Arcs, within a period of 7 days from the date of delivery. After acceptance of this by Micro Si'On by e-mail, the product can be returned.

bottom of page